Privacy Policy

Overview

This Privacy Policy explains how Optima Cleaning BV handles information connected with this website and inquiries about our cleaning services. By using this website, you acknowledge the practices described below.

Information we may collect

We may receive information that you choose to provide when you call us, such as your name, phone number, address, property details, preferred service and scheduling information.

Our web host may also collect standard technical information needed to deliver and protect the website, such as an IP address, browser type, device type, requested pages, referring page, and date and time of access.

How we use information

• To respond to inquiries and discuss requested services.
• To prepare estimates and coordinate service arrangements.
• To operate, maintain and protect the website.
• To comply with applicable legal obligations and resolve disputes.

Advertising and measurement

We may use Microsoft Advertising tools, including Universal Event Tracking (UET), to understand whether advertising leads to visits or contact actions. If enabled, these tools may use cookies or similar technologies and may send device, browser, page-view and interaction information to Microsoft. Microsoft handles that information under its own Privacy Statement. Your browser settings and any available consent controls can be used to manage cookies.

Sharing and retention

We may share information with service providers that support website hosting, communications, scheduling or advertising, and when required by law. We do not publish personal inquiry details. Information is kept only as long as reasonably needed for the purposes described here or to meet legal requirements.

Your choices

You may ask about, correct or request deletion of information you have provided, subject to legal and operational retention requirements. You may also limit cookies through your browser settings.

Security and external links

We use reasonable measures intended to protect information, but no internet transmission or storage method is completely secure. This website may link to third-party services; their privacy practices are governed by their own policies.

Policy changes

We may update this policy when our website or practices change. The date at the top shows the latest revision.